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calarraco
12-20-2012, 12:00 PM
Hi, i have a big problem! I can't launch the software, because after installing it, a message says that the DirectX version is not the required for this program. I update it to version 11 but the issue is still there. I need some help please.

Thanks for all.

david.randle
12-21-2012, 01:12 AM
Which operating system are you running? XP, Vista, 7, 8?

calarraco
12-21-2012, 08:52 AM
windows 7.

Thanks for your response David.

david.randle
12-21-2012, 06:46 PM
So DX11 is pre-installed on Win 7.

You likely have an issue with the Bunkspeed Prerequisites.

What i would recommend is to uninstall the Bunkspeed Prerequisites and Bunkspeed Pro, then reinstall from here: http://installs.bunkspeed.com/BunkspeedPro.exe. It is important to pay close attention during the install because there are several UAC prompts that come up. If you don't click OK on them, they timeout after a minute or so but missing this could cause the software to not run properly.

I hope this helps and if not, please contact support@bunkspeed.com to make sure you can get up and running.